Privacy Policy
Effective Date: 13.08.2024
At Sunny Coast Dental we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, [Your Website URL] (“the Site”). Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.
1. Information We Collect
We may collect and process the following types of information:
- Personal Information: When you use our Site, schedule an appointment, or contact us, we may collect personal details such as your name, email address, phone number, mailing address, date of birth, and health information related to dental care.
- Technical Data: We may collect information about your computer, browser type, IP address, operating system, and browsing behaviour on our Site through the use of cookies and other tracking technologies.
2. How We Use Your Information
We use your information for the following purposes:
- To Provide Services: To schedule and manage your appointments, provide dental services, and respond to inquiries.
- To Communicate with You: To send you updates, reminders, and information regarding your dental care, including appointment confirmations and follow-up communications.
- To Improve Our Services: To analyse the usage of our Site and services to improve functionality, user experience, and the effectiveness of our marketing efforts.
- To Comply with Legal Obligations: To meet any applicable legal and regulatory requirements.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
4. Security of Your Information
We take appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access: Request access to the personal data we hold about you.
- Correction: Request corrections to any inaccurate or incomplete data.
- Deletion: Request the deletion of your personal data, subject to legal obligations.
- Opt-Out: Opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our emails.
6. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to enhance user experience, analyse site usage, and improve our services. You can choose to accept or decline cookies through your browser settings. Please note that disabling cookies may affect the functionality of the Site.
7. Links to Other Websites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our Site with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or the handling of your personal data, please contact us at:
Sunny Coast Dental
60 Fourth Avenue
Maroochydore, QLD 4558
[email protected]
07 5443 1236
